Terms & Conditions

Last Updated: 27 January 2026

Welcome to Hotel Domestik. These Terms & Conditions ("Terms") govern your access to and use of our website https://hoteldomestik.com/ ("Website"). By accessing or using this Website, you agree to be bound by these Terms.

If you do not agree, please do not use our Website.

1. Use of the Website

You agree to use this Website only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Use the Website to transmit harmful or malicious content
  • Interfere with the Website's security or functionality

2. Hotel Information & Availability

All hotel descriptions, prices, availability, and other information displayed on the Website are provided for general informational purposes. We reserve the right to:

  • Modify or update hotel information at any time
  • Correct errors, inaccuracies, or omissions
  • Change room rates, availability, or promotions without prior notice

3. Reservations & Bookings

When making a reservation through our Website:

  • You agree to provide accurate and complete information
  • Reservations are subject to availability and confirmation
  • Specific booking terms such as cancellation, refund, and payment policies may vary depending on the hotel and rate selected

Hotel Domestik reserves the right to cancel or refuse any booking that violates these Terms.

4. Payments

All payments made through the Website are processed securely via third-party payment providers. We do not store your full payment details.

You agree that:

  • All charges are valid and authorized
  • You are responsible for any applicable taxes, fees, or additional charges

5. Cancellations & Refunds

Cancellation and refund policies depend on the specific hotel, room type, and rate selected at the time of booking. Please review the cancellation policy carefully before completing your reservation.

Hotel Domestik is not responsible for losses resulting from failure to review booking conditions.

6. Intellectual Property

All content on this Website, including but not limited to text, images, logos, graphics, and software, is the property of Hotel Domestik or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or use any content without our prior written consent.

7. Third-Party Links

The Website may contain links to third-party websites. These links are provided for convenience only. We do not control or endorse the content, services, or policies of third-party websites and are not responsible for any damages arising from their use.

8. Limitation of Liability

To the fullest extent permitted by law, Hotel Domestik shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages
  • Losses arising from the use or inability to use the Website
  • Errors, interruptions, or delays in Website operation

Use of the Website is at your own risk.

9. Indemnification

You agree to indemnify and hold harmless Hotel Domestik, its affiliates, partners, and employees from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Hotel Domestik

Email: mail@hoteldomestik.com

Website: https://hoteldomestik.com/